Dear Tabata-san and the rest of the development team behind Final Fantasy XV, good evening (or good morning, depending on the time of day that this letter reaches you). Congratulations on completing your long journey of creating such a marvelous game! Believe me when I say that there are a lot of us out there that cannot wait to see and experience the world of Eos for ourselves, and take countless hours to explore every single part of it and discover what it is that you made for us!
Allow me to bother you and take up some of your time with a personal complaint. I myself have been along for the ride with this title since the beginning and the "Versus XIII" days back in 2006. I spent many days and nights imagining what it would be like to finally get my hand on this game. I followed through anxiously with every new bit of information, every live-stream and Active Time Report, even going so far as to take time off work or stay up till early morning hours depending on when those were so that I wouldn't miss them. Of course, I'm no exception, I know of many other fans that have done the same as me.
Then the announcements of the release dates finally arrived. I don't live a luxurious life (quite the contrary one might say), however I had made arrangements and put a little money to the side every month since I was prepared to go all out for this title. I had purchased a PS3 for when "Versus XIII" was supposed to come out, but when it was re-announced as "XV", I bought a PS4 as well, specifically for that title. However, the few pieces of Collector's Editions you released were not made available to my country, which made me feel quite disheartened.
Then, a few months later, you announced that you would be releasing a FFXV-themed PS4 Slim Edition. That was something so beautiful and elegant that it immediately caught my attention, so I went ahead and pre-ordered it online from the UK since you made it available to a few retailers there. However, since it was quite expensive (for me at least), I was forced to sell my original PS4. I thought that, since my pre-order was confirmed, it was alright to do so since I would have a brand new PS4 in my hands anyway. Yesterday however, 6 days before the game's release and after my pre-order had been as aforementioned confirmed, the company that I ordered from suddenly informed me that "they do not ship large packages internationally". So now I am left without a PS4 and without a FFXV game.
I am a Greek-Australian that happens to live in Greece. Greece is a part of the EU as far as I know, so I should be able to get anything that Germany, Italy, Spain, or any other EU-based country gets. I worked hard, I put money to the side every month, I even had my pre-order confirmed only for it to be cancelled a few days before launch. I cannot purchase this in my country and I don't know why. I wanted to go the extra mile, not just for the collectibles themselves, but as a token of my appreciation and acknowledgement towards all the hard work you and the development team put in towards creating this game. But I feel rejected by Square Enix. Like my money has absolutely no value to you.
I am not asking for anything unreasonable here, I just want what's fair. A fair chance to be able to express my own love for a franchise that helped me get through some very difficult times in my life. Why must you shut me out just because of where I live?
Please start paying more attention to the rest of the world, as there is a whole lot of Final Fantasy love out there.
Arigato gozaimasu.
Allow me to bother you and take up some of your time with a personal complaint. I myself have been along for the ride with this title since the beginning and the "Versus XIII" days back in 2006. I spent many days and nights imagining what it would be like to finally get my hand on this game. I followed through anxiously with every new bit of information, every live-stream and Active Time Report, even going so far as to take time off work or stay up till early morning hours depending on when those were so that I wouldn't miss them. Of course, I'm no exception, I know of many other fans that have done the same as me.
Then the announcements of the release dates finally arrived. I don't live a luxurious life (quite the contrary one might say), however I had made arrangements and put a little money to the side every month since I was prepared to go all out for this title. I had purchased a PS3 for when "Versus XIII" was supposed to come out, but when it was re-announced as "XV", I bought a PS4 as well, specifically for that title. However, the few pieces of Collector's Editions you released were not made available to my country, which made me feel quite disheartened.
Then, a few months later, you announced that you would be releasing a FFXV-themed PS4 Slim Edition. That was something so beautiful and elegant that it immediately caught my attention, so I went ahead and pre-ordered it online from the UK since you made it available to a few retailers there. However, since it was quite expensive (for me at least), I was forced to sell my original PS4. I thought that, since my pre-order was confirmed, it was alright to do so since I would have a brand new PS4 in my hands anyway. Yesterday however, 6 days before the game's release and after my pre-order had been as aforementioned confirmed, the company that I ordered from suddenly informed me that "they do not ship large packages internationally". So now I am left without a PS4 and without a FFXV game.
I am a Greek-Australian that happens to live in Greece. Greece is a part of the EU as far as I know, so I should be able to get anything that Germany, Italy, Spain, or any other EU-based country gets. I worked hard, I put money to the side every month, I even had my pre-order confirmed only for it to be cancelled a few days before launch. I cannot purchase this in my country and I don't know why. I wanted to go the extra mile, not just for the collectibles themselves, but as a token of my appreciation and acknowledgement towards all the hard work you and the development team put in towards creating this game. But I feel rejected by Square Enix. Like my money has absolutely no value to you.
I am not asking for anything unreasonable here, I just want what's fair. A fair chance to be able to express my own love for a franchise that helped me get through some very difficult times in my life. Why must you shut me out just because of where I live?
Please start paying more attention to the rest of the world, as there is a whole lot of Final Fantasy love out there.
Arigato gozaimasu.
